A business owner with a existing website, looking to add more features?

Shifting more of your customer-related business processes to your website can improve customer satisfaction and efficiency, reduce transaction costs and help you roll out your business in newer areas faster.

Respond to Customers Better
You can capture and store information your about your customer’s preferences and behaviour (both explicit and implicit) and respond to them better.

Make your Business more Convenient
Shopping Carts, Portfolio Management, Contact Forms etc. allow customers to access your business at their convenience, and reduce the number of staff you need to manage customers.

Make your Business Highly Scalable
Automating your processes means that your business is highly scalable. As you de-link overheads from top line growth, you can grow faster and serve ever more customers at a lower cost per transaction.

Delocalize your Business
Taking it online delocalizes you business. When you want to set up a new branch, all you need is space and a few computer terminals, and you are up and running. Most of your administrative processes and staff need not be replicated at new locations, saving you money.

Riktam can help you upgrade your existing website to add in new features like Shopping Carts, Payment Gateways and add in back-end customer and product management features that are accessible only to you. We can create Content Management Systems to help you manage content on your website, as well as integrate with existing accounting and/or CRM software.
We can create stand-alone applications to automate tasks that currently take up a lot of your staff’s time, or reduce the effort required to prepare mandatory paperwork.

Reference: www.parkfinadvisors.com